GENERAL FAQ

Do you sell your product in Canada?

Grinds is not yet sold through Canadian retailers, but we ship to Canada directly from our website. Orders to Canada may take three weeks or more due to customs delays. We plan to expand Canadian distribution in the future — thanks for your patience!

How do I become a Grinds Coffee Pouches wholesale retailer?

We offer wholesale accounts to retail locations (e.g. convenience stores, gas stations, smoke shops) and distribution companies. Online resale is strictly prohibited.

Apply for an account at https://www.wholesale.getgrinds.com/. Have your business information and tax ID ready for a faster approval.

What are Grinds Coffee Pouches?

Grinds Coffee Pouches are flavored coffee pouches that sit between your cheek and gum to deliver caffeine and flavor without tobacco or nicotine.

They were originally created as a tobacco-free, nicotine-free alternative for smokeless tobacco users and have helped many customers reduce or quit that habit.

Each can includes about 18 pouches plus B-vitamins and other functional ingredients for clean, portable energy.

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How do you use Grinds Coffee Pouches?

Place one pouch between your cheek and gum, similar to a nicotine pouch or dip. Let the flavor brew for a few minutes while the caffeine kicks in.

Remove and discard the pouch once the flavor fades. If you want a stronger kick, you can use more than one pouch at a time.

Can I swallow the juices from the pouch or do I have to spit?

You do not have to spit. Most customers swallow the flavor as it builds, which is the simplest way to use the pouch.

If you prefer to spit, you can. You will still absorb caffeine and flavor, but many users find the experience less effective that way.

Can I use Grinds as an alternative to nicotine & tobacco?

Yes! Grinds Coffee Pouches were originally designed to help smokeless tobacco users kick their habit. Quitting tobacco and nicotine can be a long and difficult process. Grinds Coffee Pouches are a great way to simulate the oral fixation that accompanies chewing tobacco. Also, the caffeine from the coffee + the B-Vitamins in our product can help combat nicotine cravings. 

Where can I buy Grinds Coffee Pouches in stores?

Grinds is available in many retail stores across the United States. Use our store locator to find a nearby location: https://www.getgrinds.com/pages/find-a-store

If there is not a convenient store near you, you can always order directly from our website or call us at (510) 763-1088.

Shipping & Returns

I sent my order to the wrong address! What do I do?

If you just placed your order and realized that you sent it to the wrong address, don't panic. Call us at (510) 763-1088 right away between 8am - 4pm eastern time and we'll be able to get that changed for you. After 4pm, you can go ahead and leave us a voicemail and we'll check first thing the following business day. 

If you find out the order has been shipped to the wrong address already, follow the same instructions and one of our humans will figure something out for you.

Do you ship internationally?

Yes — Grinds ships worldwide to any valid address. International orders may take 21+ business days due to customs. When you receive your tracking number via email, you can use that same tracking number to track your package through your country's government postal service.  Pricing on www.getgrinds.com is in USD so conversion rates may apply. The customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or brokerage/disbursement fees upon delivery. 

What is your return/exchange policy?

We offer equal-value flavor exchanges on unopened product — no money-back guarantee. Email service@getgrinds.com and our team will get you sorted. GRINDS has got your back!

My tracking says delivered but I have not received my order. Where is it?

First, check with neighbors, roommates, or anyone else at your address who may have brought the package inside.

USPS also occasionally marks orders as delivered a day or two early. If your package still has not arrived after the delivery window has passed, contact us and we will help sort it out.

Ordering Questions

How do I cancel my subscription?

Cancel your subscription by signing into getgrinds.com → Subscriptions tab → Cancel. You can also skip, pause, add products, or reactivate from the same page. For help, email service@getgrinds.com.

How do subscriptions work?

Grinds subscriptions let you choose your delivery frequency and lock in savings — you’re charged per shipment the morning it ships. Manage, skip, pause, swap products, or cancel anytime from your getgrinds.com account under Subscriptions. Questions? Email service@getgrinds.com.

How do I track my orders?

If you have a Grinds account, sign in to view your order history, select the order you want, and click Track Package under the shipping method.

We also send a shipment confirmation email with your tracking number as soon as your order leaves the warehouse.

How do I create an account?

Click LOGIN in the top-right corner of the site, then choose the option to create an account.

Once your account is set up, you can track orders, manage subscriptions, and save your shipping and billing details for faster checkout.

Product Questions

What Are the Nutrition Facts of Grinds Coffee Pouches?

Grinds Coffee Pouches contain the same energy ingredients as a typical energy drink — caffeine, B-Vitamins, Taurine, and Glucuronolactone — but with no added sugar. See the full nutrition facts below:

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Is Grinds gluten-free?

Grinds contains no gluten and is manufactured in a facility that does not handle gluten-containing products — making it a great option for those with gluten sensitivity or celiac disease. We are not yet officially certified gluten-free, but hope to be!

Is Grinds vegan?

Grinds contains no animal products or animal-derived ingredients — including our glycerin — making it a great option for vegans. We are not yet officially certified vegan, but hope to be!

Are Grinds Coffee Pouches safe for people with nut allergies?

Our ingredients and suppliers are vetted to ensure they do not contain any of the 9 major food allergens. Grinds has implemented controls in place to prevent cross contact and cross contamination.

Is there tobacco or nicotine in Grinds?

No — Grinds is 100% tobacco-free and nicotine-free. The active ingredient is caffeine, giving you a clean energy boost without tobacco or nicotine.

How long can I use a pouch of Grinds?

Each pouch of Grinds Coffee Pouches can be enjoyed up to 1 hour.

Do you offer a loose version of Grinds Coffee Pouches?

No — Grinds is currently only available in pouch form. Loose coffee grounds tend to get stuck in your teeth, so pouches offer a cleaner, easier experience.

We may explore other formats in the future, but pouches are our focus right now.

Does Grinds stain your teeth?

Because Grinds Coffee Pouches contain coffee, they can stain teeth over time just like drinking coffee can.

Rotating pouch placement and keeping up with normal dental care can help reduce staining.

What ingredients are in Grinds Coffee Pouches?

Grinds Coffee Pouches share a core energy blend of caffeine, B-Vitamins, Taurine, and Glucuronolactone — with no added sugar in any flavor. Full per-flavor ingredients below:

INGREDIENTS:
Black Coffee contains the following ingredients: Coffee, Water, Glycerin, Chicory, Espresso, Natural & Artificial Flavor, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Salt, Sucralose, Sodium Benzoate

 

Irish Cream contains: Coffee, Chicory, Water, Glycerin, N&A Flavorings, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Sucralose, Salt, Sodium Benzoate

Vanilla contains the ingredients: Coffee, Chicory, Glycerin, Natural & Artificial Flavor, Caffeine, Taurine, Glucuronolactone, B-Vitamins, Salt, Acesulfame Potassium, Sucralose, Vanillin & Sodium Benzoate 

 

Wintergreen contain the ingredients: Coffee, Water, Chicory, N&A Flavoring, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Acesulfame Potassium, Stabilised Menthol, Sodium Benzoate

 

Spearmint contain: Coffee, Water, Chicory, N&A Flavorings, Glycerin, Sucralose, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Acesulfame Potassium, Stabilised Menthol, Sodium Benzoate


Peppermint, Cherry contain: Coffee, Glycerin, N&A Flavoring, Glycerin, Caffeine, Taurin B-Vitamins, Taurine, Glucuronolactone, Sodium Carbonate, Potassium Sorbate, Acesulfame Potassium

Caramel contains: Coffee, Chicory, Water, Glycerin, Natural & Artificial Flavor, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Sucralose, Salt, Sodium Benzoate

Pumpkin Spice contains: Coffee, Caffeine, Glycerin, Natural & Artificial Flavor, Taurine, Glucuronolactone, B-Vitamins, Acesulfame Potassium, Sodium Carbonate, Potassium Sorbate

 

New Orleans Style contains: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Salt, Sucralose, Sodium Benzoate

 

Cinnamon Roll: Coffee, Chicory, Water, Glycerin, Natural & Artificial Flavor, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Sucralose, Salt, Sodium Benzoate

 

Double Mocha: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Natural and Artificial Flavor, Espresso, Salt, Sucralose, Sodium Benzoate

 

Double Shot Espresso: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Espresso, Salt, Sucralose, Sodium Benzoate

 

Orange Citrus: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Natural & Artificial Flavor, Sucralose, Salt, Sodium Benzoate

 

Mint Chocolate contains: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Natural & Artificial Flavor, Salt, Sucralose, Stabilised Menthol, Sodium Benzoate

 

Cinnamon Whiskey contains: Coffee, Chicory, Water, Glycerin, N&A flavoring, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Salt, Sucralose, Sodium Benzoate

 

Red Eye Espresso contains: Coffee, Caffeine, Taurine, Glucuronolactone, B-Vitamins, Glycerin, Espresso, Salt, Sucralose, Natural and Artificial Flavor, Sodium Benzoate. 100mg of caffeine per 1 pouch serving size. 

 

Peach: Coffee, Chicory, Water, Natural & Artificial Flavor, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), Sucralose, Salt, Citric Acid, Sodium Benzoate

 

Salted Caramel: Coffee, Chicory, Water, Glycerin, Energy Blend (Caffeine, B-Vitamins,Taurine, Glucuronolactone), N&A flavoring, Salt, Sucralose, Stabilised Menthol, Sodium Benzoate

 

Kentucky Bourbon: Coffee, Chicory, N&A flavorings, Glycerin, Caffeine, Taurine, Glucuronolactone, B-Vitamins, Salt, Sucralose, Capsicum, Sodium Benzoate 

 

Acesulfame is an artificial sweetener found in many sports drinks and energy products.

What ingredients are in Grinds Energy Pouches?

Grinds Energy Pouches contain no coffee. Their base is Microcrystalline Cellulose (MCC), a plant-based powder that delivers caffeine and flavor without a coffee taste.

They also contain no added sugar. Full ingredients by flavor are listed below:

Wintergreen: Microcrystalline Cellulose, Natural & Artificial Flavoring, Energy Blend (Caffeine, Glucuronolactone, Taurine, B-Vitamins), Glycerin, Salt, Sucralose, Stabilised Menthol, Acesulfame Potassium, Sodium Benzoate

Peach: Microcrystalline Cellulose, Natural & Artificial Flavoring, Energy Blend (Caffeine, Glucuronolactone, Taurine, B-Vitamins), Glycerin, Salt, Sucralose, Acesulfame Potassium, Citric Acid, Sodium Benzoate

Sour Apple: Microcrystalline Cellulose, Natural & Artificial Flavoring, Energy Blend (Caffeine, Glucuronolactone, Taurine, B-Vitamins), Glycerin, Sucralose, Salt, Acesulfame Potassium, Citric Acid, Sodium Benzoate

How much caffeine or energy does Grinds contain?

Grinds Coffee Pouches contain 3mg, 25mg, 50mg, or 100mg of caffeine per pouch, depending on the specific flavor.

Grinds Energy Pouches contain 80mg of caffeine per pouch.

What is the top compartment on a Grinds can used for?

The top compartment is mainly there to hold a used pouch until you can throw it away properly.

You can also use the extra lid to help open the can or store small items you do not want to lose in your pocket.

Has Grinds been approved by the FDA?

Yes — all Grinds ingredients are FDA-approved and GRAS (Generally Recognized As Safe).

Can I use Grinds to lose weight?

Some customers use Grinds as part of a broader routine to help manage cravings, since caffeine can temporarily reduce appetite and the pouch gives you something to keep in your mouth.

It is not a weight-loss product, and you should always maintain a healthy diet and talk to a healthcare professional before making major diet changes.

Can I swallow an entire pouch of Grinds Coffee Pouches?

No — Grinds pouches are not meant to be swallowed and could present a choking hazard.

If you accidentally swallow one, contact a physician or healthcare professional if you have any concerns.

When is the best time to use Grinds?

Use Grinds anytime you want a clean energy boost without carrying a cup of coffee. It is especially useful when you are on the go or in situations where drinking coffee is inconvenient.

Popular use cases include hunting, fishing, shift work, first-responder roles, coaching, and late-night study sessions.

What is the Grinds Innovation Lab?

The GRINDS Innovation Lab, where new flavors are showcased and work to earn their spot in our Everyday Starter lineup.

Flavors in the Innovation Lab are released for a limited 120-day window or until inventory sells out, whichever comes first. You help decide if a flavor earns the call up to the Everyday Starter lineup or gets Red-Tagged based on its sales, reviews, and customer feedback.

What are Grinds Limited Drops?

Our Limited Drops are like Pinch Hitters. Exclusive flavors that step up to the plate in a clutch moment.

These flavors are released in very limited quantities and are only available while supplies last. Once they’re gone, they go back to the bench until their number is called upon again.

What are Grinds Everyday Starters?

GRINDS Everyday Starters make up our core lineup of flavors you can count on day-in and day-out.

When a flavor makes it into the Everyday Rotation, it’s here to stay. These flavors are available for subscription so they’re always ready whenever you need it.

What are Grinds Seasonal Selections?

These flavors come back to the lineup for select stretches throughout the year, giving you a chance to grab them only while they’re in season.

GRINDS ENERGY POUCHES

What is MCC?

MCC stands for Microcrystalline Cellulose. It is a plant-based powder that works well as the base of our energy pouches because it helps deliver flavor and caffeine without dissolving quickly.

What else is MCC used for?

MCC is commonly used as a bulking or stabilizing ingredient in processed foods such as baked goods, frozen foods, meat products, and ice cream.

What if I swallow MCC?

MCC should pass through your system without issue in normal circumstances.

What Are the Nutrition Facts of Grinds Energy Pouches?

Below are the nutrition facts:

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If you still have questions that our FAQ hasn't answered, please reach out to us at service@getgrinds.com and we'll gladly answer any of your questions.