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RETURN & REFUND POLICY


Within 30 days of your purchase, you can return any sealed and unopened cans. Unfortunately, we cannot accept open or used cans under our return policy for refund or exchange. However, if you have any issues with the product you received, just give us a call and or send an email to the Grinds Team and we will always try and find a solution.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase and for your identity to match the contact information for your shipping and/or billing information.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@getgrinds.com.

Shipping

To return your product, you should mail your product to: 2607 Mandela Parkway Space #1, Oakland, CA, 94607 , United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.